A dispute is an argument over a matter between two people, or a group of people, or between two entities. It is very common to have disputes at workplaces, at home, or at different places and such disputes are part of human interactions when they meet, share ideas, and discuss everyday things. No two people think alike, and everyone has their own opinion on everyday matters and personal and business decisions.

While there are many instances where disputes are inevitable, the approach for disputes, and handling the disputes determines how effective the outcome of the dispute is. Disputes only to encourage arguments and not reaching out for solutions will result in negativity and emotional, financial, and personal loss for everyone in the disputes. Business makes use of mediation services to step in to settle their workplace disputes that are bringing down the business.

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At the workplace, there are many types of disputes that are as simple as a mere argument between two colleagues to as serious as a huge dispute between labor union and organization management that is threatening the daily work of the business. It is very important to resolve the disputes as disagreements over issues can lead people not to cooperate, work in harmony, and foster good relations with each other. Whether it is individual life or a work environment, a productive relation develops through mutual trust, respect for each other and look past each other differences to settle for common goals and learn to understand and appreciate other people point of view. If people prolong disputes, they just deviate from the actual problem and harness all their energies in negative outcomes.

To solve the disputes it is necessary that there is a good settling system in place. Most organizations have their own mediation units or they hire the services of mediators to deal with workplace disputes. These people give time to all parties in the dispute, learn both sides of the arguments, and work with both the parties to reach a solution that is acceptable to both parties in the dispute. It is important to figure out the root causes of the disputes to properly address the situation. The purpose of dispute resolution is to reach out for a solution but it does not encourage appeasement of any wrongdoer. If a certain party is factually and ethically wrong in a dispute, the matter is thoroughly investigated and that individual or group are apprehended over their acts. Many organizations have the dispute investigation and resolution function within their HR parameters and the human resources look after the reasons, extent and time frame in which the dispute is addressed and resolved.

There are many ways to resolve disputes such as negotiation, mediation, and arbitration. The proper way is to address the situation and then follow the course of actions. In some situation with the dispute is on a legal matter, then litigation is the option to take the case to court and get a settlement for the dispute.